Terms of service

Welcome to necknifty. By accessing our website necknifty.com and purchasing our products, you agree to comply with the following terms and conditions. Please read these Terms of Service carefully before using our services. If you do not agree with any of these terms, please refrain from using our website.

1. General Terms

  • By using necknifty.com, you confirm that you are at least the age of majority in your country of residence or have given consent to allow a minor dependent to use this site.
  • necknifty reserves the right to modify or update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.

2. Payment and Currency

  • All prices on our website are listed in USD by default.
  • We offer support for multiple currencies at checkout, allowing customers to select their preferred currency.

3. Order Processing and Shipping

  • Orders are typically processed within 1-3 business days.
  • Shipping times range from 7-15 business days, depending on the shipping method and destination.
  • For detailed shipping information, refer to our Shipping Policy.

4. Billing Information

  • Customers are responsible for providing accurate and complete billing information during checkout.
  • We are not responsible for additional bank fees or exchange rate fluctuations applied by your payment provider.

5. Taxes and Duties

  • Prices on our website do not include local taxes, customs duties, or import fees.
  • Customers are responsible for any applicable taxes and duties upon delivery of their order.

6. Product Information and Availability

  • We strive to ensure accurate product descriptions, pricing, and availability. However, we cannot guarantee that all information is free from errors.
  • necknifty reserves the right to correct any errors or update product information at any time without prior notice.

7. Returns and Refunds

  • Returns must be requested within 30 days of receiving the item. The item must be unused, in its original packaging, and accompanied by proof of purchase.
  • Refunds are processed within 7 business days after receiving the returned item. Refund times may vary due to banking factors such as:
    • Bank processing delays.
    • Credit card company policies.
    • Public holidays or weekends affecting transaction times.

8. Cancellations

  • Orders may be canceled within 24 hours of being placed if they have not been processed yet.
  • If the order has already been shipped, you will need to follow the return process for a refund.

9. Intellectual Property

  • All content on necknifty.com, including text, images, and graphics, is the intellectual property of necknifty.
  • You may not copy, reproduce, or use any content from this site without written permission.

10. Account Responsibilities

  • Customers are responsible for maintaining the confidentiality of their account and login information.
  • necknifty reserves the right to terminate or restrict access to accounts if fraudulent activity is detected.

11. Limitation of Liability

  • necknifty is not liable for any direct, indirect, or consequential damages resulting from the use of our products or services.
  • In no case shall necknifty’s total liability exceed the amount paid for the product.

12. Governing Law

  • All the items above are organized and regulated under the laws of Singapore.
  • Any disputes or claims related to these terms shall be handled by the courts of Singapore.

13. External Links

  • Our website may contain links to third-party websites. necknifty is not responsible for the content, privacy policies, or practices of external sites.

14. Promotions and Discounts

  • From time to time, we may offer promotions, discounts, or coupon codes. These promotions are subject to their own terms and conditions, which will be provided at the time of the offer.
  • Discounts cannot be combined unless otherwise stated.

15. Shipping and Delivery

  • Shipping times may be affected by factors beyond our control, including:
    • Pandemic-related delays.
    • Severe weather conditions.
    • Customs clearance procedures for international orders.
  • For more details, please refer to our Shipping Policy.

16. Force Majeure

  • necknifty is not liable for delays or failure to fulfill obligations due to circumstances beyond our control, such as natural disasters, strikes, or governmental actions.

17. Fraud Prevention

  • We reserve the right to cancel any orders suspected of fraudulent activity or unauthorized payment.
  • If an order is flagged for fraud, we may request additional verification before processing the order.

18. Customer Support

  • For any inquiries, concerns, or assistance with your order, please contact us at [email protected].
  • Our customer service team will respond within regular business hours to assist with any concerns.

Conclusion

Thank you for choosing necknifty. By using our website, you agree to the terms outlined above. If you have any questions or require assistance, feel free to contact us at [email protected]. We appreciate your business and look forward to serving you.